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Live decision intelligence
for insurance.
Built from real retention patterns. policy context. switching intent. pricing reactions. consumer signals.

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Looma Insights captures how drivers react to pricing, policy fit and switching moments in real time, turning live decision signals into privacy-safe behavioural intelligence for insurers, brokers and partners.

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Policy Understanding Signals
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Price Fairness Responses
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Switching Intent Signals
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Tokenised Insight Events

Live Looma Insights feed · past 30 days

The missing layer between quote and churn

Understand behavioural shifts
before they become churn

Looma combines live consumer decision signals with verified insurance context, showing insurers how pricing sensitivity, uncertainty and switching readiness evolve before those patterns appear in retention data.

Price Fairness Intelligence

See whether consumers believe a price feels fair, expensive or unclear in the moment they see it.

Switching Intent Intelligence

Understand when customers become mentally ready to move before they actually churn.

Silent Churn Signals

Identify emerging dissatisfaction before it becomes visible through quote shopping or cancellation behaviour.

Policy Friction Intelligence

Detect where excesses, add-ons and cover structures create hesitation, uncertainty or reduced confidence.

Retention Confidence

Understand when customers feel confident staying, even when cheaper alternatives may exist.

Verified Context Layer

Interpret feedback against real policy history rather than isolated survey answers.

Peer Benchmarking

Compare reactions across similar profiles, regions, vehicles and policy types.

Privacy-Safe Analytics

Use aggregated, tokenised outputs without exposing individual user data.

Privacy-safe by design

Useful intelligence,
without exposing personal data.

Looma turns sensitive consumer decision signals into aggregated, privacy-safe intelligence, connecting price reactions, switching intent and policy context without exposing raw personal information or individual-level outputs.

What goes in
Price reaction
Switching intent
Policy context
Token Engine
What comes out
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No PII exposed

See the signals behind switching behaviour.

From pricing sensitivity to retention confidence, Looma surfaces emerging decision patterns before they become visible in churn data.

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